Frequently
Asked Questions

And the answers private capital relies on.

Verivend is a secure, cloud-based platform that makes the movement of private capital effortless. Take the pain and manual processes out of capital raising and making disbursements with Verivend - the payments platform that manages the full lifecycle of incoming capital call funding and outgoing deployments and distributions.

Registering for Verivend is quick and easy. Simply head to our Sign Up page to create your account by entering your name and email address. After verifying your email address, complete your account setup by entering your details. With every new account registration, Verivend completes an efficient Know Your Customer (KYC) process, confirming the legitimacy of each and every account holder. Once you've been verified, your account will be activated to send capital calls, receive funds and send disbursements, allowing you to begin transacting with greater transparency, predictability, and ease!

Verivend powers all types of private capital transactions. If you are an Independent Sponsor, Managed Fund, Venture Capital Firm, or any other entity raising capital and sending distributions, Verivend will provide a streamlined and automated processes and show you and your investors and LPs significant time and cost savings.

Through Verivend's single, secured, connected network, every capital call, fundraise, distribution, and dividend is managed and processed. With all funds processed by Verivend's proprietary Digital Wallet, you will always have the security and trust of an immutable ledger of all funding transactions and ownership across the Verivend platform, with every one of your partners and stakeholders.

Your entire capital fundraising and disbursement processes are seamlessly integrated on the Verivend network with our proprietary Digital Wallet. This gives your firm and your investors the power of sending and receiving instant, same-day, and next-day payments.

Sending capital calls take seconds and don't require any more information than the recipient's email address. With just a few clicks or data upload, you can have capital calls out to all of your investors and Limited Partners.

Investors and Limited Partners receive an immediate email notification when receiving a new Capital Call and never have to sign up or jump through hoops to register before using Verivend. With one click, all investors and Limited Partners are taken directly and securely into Verivend and within seconds, reviewing and funding their Capital Call.

Investors and Limited Partners funding capital calls can do so from their bank account or via wire transfer. Regardless of how a Capital Call is funded, Verivend manages the end-to-end flow of funds, which gives you unprecedented predictability and transparency when raising capital, resulting in a significant overall time savings.

Pushing out capital through disbursements and dividend payments is just as easy as calling capital with Verivend. Investors and Limited Partners receive an email notification when receiving a new disbursement and have access to their funds in seconds, with only a few clicks.

The security of all customers and their stakeholders is one of the top priorities at Verivend. The Verivend platform utilizes the latest best practices for operating securely in the cloud, including using accounts as the strongest possible container for workloads, automating all activities through infrastructure as code, and using fine-grained encryption tools to ensure confidentiality and integrity of all data. Verivend's proprietary Digital Wallet is a highly secured, immutable ledger of all fund ownership across the Verivend platform.

Verivend enforces bank-grade Know Your Customer (KYC) policies that require us to verify that the account holders operate from the organization provided upon account registration. You will have immediate access to all areas of Verivend, except for being able to send Capital Calls and Disbursements until your KYC process is successfully completed.

Before accessing and using the Verivend platform. After submitting your initial registration, check your inbox for an email sent by
no-reply@mail.verivend.com and click Verify Email to complete your Verivend account verification.

Protect yourself and your Verivend account from unauthorized access. It's important for you to understand how to recognize deceptive attempts and what you can do to protect yourself. "Phishing" attempts to persuade you to take an action which gives an unauthorized party access to your account and sensitive information.

  • Be cautious about all communications you receive. If any communication appears to be a phishing communication, do not respond and delete it immediately.
  • Do not click on any links and do not open any attachments in a suspicious email message.
  • Verivend will never ask you to provide your email address, password, or banking information in an email message.
  • Verivend will never send an unsolicited "Security Alert" email message asking you to provide your personal information, password, or requesting you to reset your password.
  • Be cautious of the sender's email address. All email communications from Verivend will come from no-reply@mail.verivend.com
  • Only enter your account information on Verivend's login page at https://app.verivend.com/login and ensure "https" and the secure "lock icon" are both displayed in the address. This ensures you are on our secured, encrypted site.
  • If you're concerned about your account's security, please reset your password here or contact us directly from our website.

Transparency is one of the core principles of the Verivend network. Reputations offer accountability and trust when companies transact, which reduces the risks of doing business. Verivend uses our own proprietary Artificial Intelligence (AI) to generate objective, unbiased reputation ratings for each company on the platform, based on each business’s own transaction and interaction histories. In other words, the more you interact with integrity, promptness, and honesty, the stronger your reputation grows—and other businesses can see that.

Similar to an individual’s credit score, your business’s Verivend reputation is an objective, unbiased calculation of your transactional and payment histories on the platform. Verivend uses in-depth proprietary Artificial Intelligence (AI) that continually reviews the comprehensive history of a business and their interactions on the platform. As with any AI, the more your company uses Verivend, the better Verivend gets to know you and your business.

Verivend’s reputation-generating AI looks at a wide range of transaction and interaction data points to compile sophisticated insights for each company, based on their own history and actions on our platform. A company’s Verivend reputation is updated in real-time with each new transaction and interaction, so you can be assured that Verivend’s reputations are an accurate, up-to-date representation of your company and business partners.

Your Verivend reputation is displayed in your business’s profile and within the business directory, making it easy for you and other business partners to know exactly who you’re dealing with on the Verivend network. If you currently do not see your company’s reputation, it means the Verivend platform is still getting to know your business and hasn’t yet generated your reputation for display. After joining Verivend, every company is an introductory period during which the Verivend platform gathers the amount of information necessary to generate an accurate representation of the company.

The Verivend business directory is available to all organizations once they’re verified. Within this directory, you can search for and connect with businesses you already transact with, as well as find new potential partners, buyers, suppliers, vendors, customers, and trading partners.

The business directory grows every day and transacting on the Verivend network is limitless. There are no barriers to entry with Verivend and you can instantly transact with all your customers and vendors, even those who haven’t yet heard of Verivend. Inviting new customers and vendors is easy, seamless, and allows both parties to take advantage of all features on the Verivend network.