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Lorraine Capital – When did you realize you made the right decision with Verivend?

Sam Russo, Partner & Managing Director at Lorraine Capital, talks about when they realized they made the right decision to use Verivend to move and manage their firm’s private capital. “The first time we pushed distributions through the platform, we realized we made a good call.” “We were able to see the acceptance from all […]

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Lorraine Capital – How easy was the onboarding process?

Sam Russo, Partner & Managing Director at Lorraine Capital, talks about the ease of Verivend’s onboarding and education process. “The onboarding and education process was effortless.” “The application itself is very user-friendly, simple, and intuitive.” “It’s really just point and click.”

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Lorraine Capital – Have you received feedback from your investors or partners?

Sam Russo, Partner & Managing Director at Lorraine Capital, talks about the feedback received from their investors and partners after using Verivend. “We’ve received excellent feedback from our investors and Limited Partners saying ‘this is way better than getting a handwritten check or having to exchange wire instructions.’” “We already can’t envision going back to […]

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Lorraine Capital – How can Verivend help you next?

Sam Russo, Partner & Managing Director at Lorraine Capital, talks about how Verivend can help his firm next and how they can further leverage the platform. “Increase our versatility to leverage Verivend to process every payment to operate our normal day-to-day business, which would add a lot of value.”

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Lorraine Capital – What other industries can benefit from Verivend?

Sam Russo, Partner & Managing Director at Lorraine Capital, talks about other industries he believes will benefit from using Verivend. “Any type of firm moving money or processing transactions.” “The Independent Sponsor landscape of Private Equity is one that is ripe for Verivend to disrupt and provide a great experience to all the stakeholders in […]

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Investment

How S2 Venture Partners Invested in Efficiency

Prior to Verivend, S2 Venture Partners in Buffalo, NY received physical checks through the US mail from each individual investor, made trips to the bank to deposit them, waiting for the funds to clear, and then sent another physical check to their portfolio company to deploy the funding. The current process was not only time-consuming […]

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Video

Making Capital Calls

A Capital Call request Making a Capital Call request makes raising private capital effortless with Verivend. Our tutorial shows you just how easy it is for funds to send Capital Call requests and how seamless it is for investors to fund Capital Calls with the Verivend platform in just a few simple steps. Learn more […]

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Loyalty

Building Lifetime Loyalty and Customer Value in Banking

When banks and credit unions open the door to multiple digital channels It allows them to acquire a greater number of customers than by in-person branch visits alone. According to a 2021 digital banking consumer survey, 20-25% of consumers would prefer opening a new bank account digitally but are still unable to do so today. In […]

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Fintech

How Banks Can Learn From Fintechs

Like COVID-19 has done with just about everything in life, it is now changing the way customers interact with their banks possibly forever. Customers are starting to want more than just a “cool” mobile app and hollow promises from their banks to support the community they serve. In fact, 44% of consumers say their purchasing decisions will […]

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Customer Experience

Banking Trends to Improve Customer Experience in 2022

Customer experiences are built from every interaction no matter how minuscule between a business and its consumer. The needs of customers are always changing which drives the ever-evolving and increasingly difficult to keep up with customer experience development. Today, banking as well as many banking products tend to meld together in one indistinguishable pile which […]

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How Banks Can Break Bad UX Habits

Today, almost all businesses in every sector are expected to offer some form of digital service. The expectation for banks and credit unions to do so has become even higher. Providing users with just a mobile app is no longer enough, and many financial institutions are failing to realize that keeping up with digital transformations […]

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Budget

Customer Experience or Product Innovation: What Should Financial Institutions Be Banking Their Budget On?

The answer is both. Since banking and financial institutions are largely the same everywhere, service tends to be their most differentiating offering. Customer experience and product innovation revolve around putting people at the forefront of services, actions, thinking, and innovation. Thus, Fintechs tend to be winning so many new customers because they know how to […]

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Digital Landscape

Banking Providers Committing to the Digital Landscape

Over the past two years, more consumers shifted their preferences and behavior toward digital engagement than they have in the last decade. As a result, most industries will fail to ever look the same again, especially the banking industry which was forced to shift its clientele away from physical branches and toward online transactions. As […]

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