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Counsel Financial – How did you handle distributions before Verivend?

Ryan Kagels, CFO at Counsel Financial, talks about how distributions were handled before Verivend, and how the time is now cut down from hours to minutes by using Verivend to manage distribution payments to their investors. “Before Verivend, we would need to handwrite checks and have to send them to specific mailboxes based on the […]

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Counsel Financial – How much time do you save by using Verivend?

Ryan Kagels, CFO at Counsel Financial, talks about the time savings gained by using Verivend. “Hours a week of savings.” “Everything is there. Every entity that I deal with is on the Verivend platform and the efficiency was huge for us.”

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Counsel Financial – Have you received feedback from your investors or partners?

Ryan Kagels, CFO at Counsel Financial, talks about the feedback they’ve received from using Verivend with their investors and partners. “The investors love it. They say, ‘I see an email, I click accept, and the money is in my account by the end of the day.’”

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Counsel Financial – Is there a certain feature that really stands out?

Ryan Kagels, CFO at Counsel Financial, talks about the features of Verivend’s platform that really stand out. “Everything in one platform is very helpful and you can see who has accepted a payment and what payments are pending.”

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Counsel Financial – What would you tell someone about Verivend?

Ryan Kagels, CFO at Counsel Financial, talks about what he would say to someone considering using Verivend’s platform. “Once you try it, you will be on board immediately.” “It reduces the float and lag on payments, and everything is real-time, which also saves businesses money.”

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Counsel Financial – What can Verivend help you with next?

Ryan Kagels, CFO at Counsel Financial, talks about what else Verivend can help his firm save time across their operations. “I think the sky is the limit with Verivend.” “The amount of time savings using the platform across its various functions is very helpful.”

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Lorraine Capital Introduction

Sam Russo, Partner & Managing Director at Lorraine Capital, talks about how Verivend provided their firm ways to be more efficient and provide their Limited Partners with the best experience possible. “We’re always looking for ways to be more efficient in how we can process and fund our transactions and provide our investors and Limited […]

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Lorraine Capital – How were you introduced to Verivend?

Sam Russo, Partner & Managing Director at Lorraine Capital, talks about how he was introduced to Verivend and the solutions it provides. “There was great alignment with what we do and how we do it, and to create meaningful efficiencies for us and to provide a much better experience for our Limited Partners.”

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Lorraine Capital – Before Verivend how did you send and receive capital?

Sam Russo, Partner & Managing Director at Lorraine Capital, talks about how his firm sent and received capital before using Verivend. “Before Verivend, it was such a manual process.” “Our first experiences with Verivend have been tremendous — there are significant time savings, a differentiated user experience for us, and it’s easy to use, simple, […]

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Lorraine Capital – When did you realize you made the right decision with Verivend?

Sam Russo, Partner & Managing Director at Lorraine Capital, talks about when they realized they made the right decision to use Verivend to move and manage their firm’s private capital. “The first time we pushed distributions through the platform, we realized we made a good call.” “We were able to see the acceptance from all […]

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Lorraine Capital – How easy was the onboarding process?

Sam Russo, Partner & Managing Director at Lorraine Capital, talks about the ease of Verivend’s onboarding and education process. “The onboarding and education process was effortless.” “The application itself is very user-friendly, simple, and intuitive.” “It’s really just point and click.”

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Lorraine Capital – Have you received feedback from your investors or partners?

Sam Russo, Partner & Managing Director at Lorraine Capital, talks about the feedback received from their investors and partners after using Verivend. “We’ve received excellent feedback from our investors and Limited Partners saying ‘this is way better than getting a handwritten check or having to exchange wire instructions.’” “We already can’t envision going back to […]

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Lorraine Capital – How can Verivend help you next?

Sam Russo, Partner & Managing Director at Lorraine Capital, talks about how Verivend can help his firm next and how they can further leverage the platform. “Increase our versatility to leverage Verivend to process every payment to operate our normal day-to-day business, which would add a lot of value.”

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Lorraine Capital – What other industries can benefit from Verivend?

Sam Russo, Partner & Managing Director at Lorraine Capital, talks about other industries he believes will benefit from using Verivend. “Any type of firm moving money or processing transactions.” “The Independent Sponsor landscape of Private Equity is one that is ripe for Verivend to disrupt and provide a great experience to all the stakeholders in […]

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Investment

How S2 Venture Partners Invested in Efficiency

Prior to Verivend, S2 Venture Partners in Buffalo, NY received physical checks through the US mail from each individual investor, made trips to the bank to deposit them, waiting for the funds to clear, and then sent another physical check to their portfolio company to deploy the funding. The current process was not only time-consuming […]

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Video

Making Capital Calls

A Capital Call request Making a Capital Call request makes raising private capital effortless with Verivend. Our tutorial shows you just how easy it is for funds to send Capital Call requests and how seamless it is for investors to fund Capital Calls with the Verivend platform in just a few simple steps. Learn more […]

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Loyalty

Building Lifetime Loyalty and Customer Value in Banking

When banks and credit unions open the door to multiple digital channels It allows them to acquire a greater number of customers than by in-person branch visits alone. According to a 2021 digital banking consumer survey, 20-25% of consumers would prefer opening a new bank account digitally but are still unable to do so today. In […]

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Fintech

How Banks Can Learn From Fintechs

Like COVID-19 has done with just about everything in life, it is now changing the way customers interact with their banks possibly forever. Customers are starting to want more than just a “cool” mobile app and hollow promises from their banks to support the community they serve. In fact, 44% of consumers say their purchasing decisions will […]

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Customer Experience

Banking Trends to Improve Customer Experience in 2022

Customer experiences are built from every interaction no matter how minuscule between a business and its consumer. The needs of customers are always changing which drives the ever-evolving and increasingly difficult to keep up with customer experience development. Today, banking as well as many banking products tend to meld together in one indistinguishable pile which […]

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How Banks Can Break Bad UX Habits

Today, almost all businesses in every sector are expected to offer some form of digital service. The expectation for banks and credit unions to do so has become even higher. Providing users with just a mobile app is no longer enough, and many financial institutions are failing to realize that keeping up with digital transformations […]

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