With Verivend, it's never been easier to move capital and your security is our top priority. We take our customers' safety very seriously and our platform utilizes a variety of security features to keep you and your capital protected at all times.
How we protect you
How Verivend communicates with you
No one at Verivend will ever contact you to request a password or verification code to your account. If you have any concerns about your security or suspicious activity, you can contact Verivend directly at firstname.lastname@example.org. Any requests from Verivend will always come from a verivend.com email address.
How Verivend protects your information
We utilize Transport Layer Security (TLS), secure HTTPS-only connections (HSTS), and encryption to protect your information and monitor your activity to identify unauthorized transactions. If you suspect that your account shows unauthorized activity, contact us immediately at email@example.com.
How your data is stored and secured with encryption
We use the latest standards to store and encrypt your data both in transit and at rest, which means your sensitive information is always safe in secured locations. When accessing Verivend the "https:" and lock next to our web address lets you know you're operating on our secured platform.
How your payment information is protected
Your sensitive payment information is always protected and never visible nor exchanged with other parties on the platform. Protecting everyone's payment information avoids the risk of financial scams, wire fraud, and ensures the payments you send and receive are always going to the correct place. You will never receive payment instructions outside of Verivend's secured platform and if you do, please report any fraudulent activity to us immediately at at firstname.lastname@example.org.
How you can protect yourself
Use strong passwords
Use a unique password for every account and the longer your password is, the more difficult it is to hack. Verivend enforces minimum requirements to ensure all accounts utilize strong passwords and make sure to never include personal information or common words or phrases in your passwords. Also include numbers, symbols, and both lowercase and UPPERCASE letters in your passwords.
Enable multi-factor authentication
Multi-factor authentication adds an extra layer of security to your Verivend account and keeps your information even more secure. To enable multi-factor authentication, log into your Verivend account and click the settings icon and then select Account Security. Follow the instructions to set up and enable multi-factor authentication for your Verivend account. Additional security through multi-factor authentication is available to everyone on the platform - both fully-registered accounts and guest accounts, so that everyone can secure their sensitive information when using Verivend.
Review your transactions regularly
Verivend sends you email notifications for all transaction activity for your account. If you receive an email notification for a transaction you didn't make, contact us immediately at email@example.com so we can investigate and stop any unauthorized use of your account. You can always review all transactions for your account by logging in and selecting View All Transactions from your Verivend dashboard.
Be watchful with emails and texts
Requests for immediate or urgent action, especially from unknown or suspicious senders, should be avoided and deleted right away. Never open attachments or click links from senders you don't recognize and if you're not 100% certain who is contacting you, don't reply or take any action with the message. Remember that any requests from Verivend will always come from a verivend.com email address.